Metro Metal Works

 
Building Foundations for the Future

Metro Metal Works

Industry: Metal Fabrication

metro-metal-works.png

"[If not for MIE Trak,] we would be in a pile of paper! MIE Trak has eliminated the need to memorize jobs, physically track jobs, and enter duplicate data. Having the system handle those tasks has freed us up to focus on other areas we want to improve."

Justin Phillips

President

 
 

Metro Metal Works is a precision sheet metal and welding company located in McDonough, Georgia. They specialize in job shop fabrication and design and boast state-of-the-art equipment and processing capabilities. Since its inception in 1989, Metro Metal Works has expanded from a welding shop into a full precision sheet metal shop that offers laser cutting and CNC machining.

Challenges

  • Excel spreadsheets housed all of their information
  • Capture rates on quotes were not easily tracked
  • They desired company growth but needed a way to sustain it

Solutions

  • Sought an organization responsive to the needs of a small shop
  • MIE Solutions was chosen from among many contenders because Metro Metal Works felt comfortable with the salesperson, support staff, and price point — factors important to a growing, family-owned job shop

Value Added

  • Improvements in job turnover and capture rates (nearly 90% now!)
  • Saved time on repeat orders
  • Ten years after implementing MIE Trak Pro, they continue to see improvements in efficiency as their business grows

Now, with the MIE Trak software being a part of their team for over 10 years, it is safe to say that they appreciate the usefulness of having a robust ERP system running in their shop. Much of the time-consuming work that they had done previously is now a thing of the past.

With an average per-quote response time of fewer than five minutes, Justin knows that his knowledgeable team will continue to drive business and provide excellent service to their loyal customers.

 

“We are known as the ‘quickest company to turn quotes’ and always respond to job inquiries in a timely manner. MIE Trak Pro helps us greatly in this area!”

Justin Phillips

President

 
 
Case StudiesMIE Solutions